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Returns & Refunds

Incorrect Purchase

If you have purchased the wrong product, we are more than happy to exchange your product for the item you prefer. The product must be unopened and returned within two weeks of placing the order. Postage to return the item will be at the consumer's expense. Skinny Mocktail will incur the cost of sending the replacement item. Skinny Mocktail will not exchange any products until the returned products are received.

Damaged Items

Skinny Mocktail will accept returns only for damaged goods that are unopened. We will not offer any refunds or replacements for opened products.

Change of Mind

Skinny Mocktail does not accept returns or issue refunds for change of mind. If you believe your product is faulty or damaged, please contact our team at info@skinnymocktail.com.au within two weeks of receiving your order.

Subscriptions

All subscriptions are for a minimum of 2 deliveries and cannot be cancelled before this time. After receiving 2 deliveries, you can opt to cancel, pause or change the delivery frequency.

If you have any further questions relating to Returns or Refunds please send us an email at info@skinnymocktail.com.au

Returns to be delivered to:

Skinny Mocktail: 5a Richardson Ave, Padstow, NSW 2211