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Privacy Policy

At Skinny Mocktail, we are committed to protecting the privacy of our customers. We comply with the National Privacy Act and this Privacy Policy outlines how we collect, use, and protect personal information when you visit our website, www.skinnymocktail.com.au

Personal Information

We may collect personal information such as your name, address, contact details, and email in order to process your orders and provide customer service. The personal information we collect will depend on the context in which it is collected. Please note that withholding certain information may prevent us from providing you with the necessary customer service.

Types of Personal Information Collected

The types of personal information we may collect include:
  • Your name
  • Your contact details, including email, mailing address, street address, and telephone number
  • Your date of birth (if provided)
  • Your credit card details (through our payment processor)
  • Your preferences and opinions
  • Information you provide through customer surveys
  • Details of products and services we have provided to you and/or that you have enquired about
  • Your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries, and browsing behavior
  • Information about your access and use of our website, including through the use of cookies
  • Any other personal information requested by us and/or provided by you or a third party

Device Information

When you visit our website, we may automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products you view, websites or search terms that referred you to our website, and information about how you interact with our website. We refer to this automatically-collected information as "Device Information." We collect Device Information using cookies, log files, and web beacons.

Disclosure of Personal Information

We use the order information we collect to fulfil any orders placed through our website, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this information to communicate with you and screen for potential risk or fraud. We use the Device Information we collect to help us screen for potential risk and fraud, and to improve and optimize our website. We also use Device Information for advertising and retargeting purposes.

Sharing of Personal Information

We do not sell any personal information to third parties. We may share your personal information with third parties to assist us in using your personal information, but only for the purposes outlined in this Privacy Policy.

Storage of Personal Information

We have internal measures in place to protect your personal information when you visit our website. All information is stored electronically and kept secure.

Changes to Privacy Policy

We may update or amend this Privacy Policy from time to time or as required by law, or as our practices change.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at info@skinnymocktail.com.au

Consent

By using our website, you consent to our Privacy Policy and Terms and Conditions.